Privacy Policy

Schererville Concrete Contractor (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you request a concrete estimate or contact us through this website. By submitting information through our estimate form, you agree to the practices described in this policy.

Information We Collect

When you complete our online estimate request form, we collect the following information you voluntarily provide:

• Full Name — so we can identify and address you when we follow up.
• Phone Number — so we can contact you about your estimate and project.
• Email Address — so we can send written correspondence about your project.
• Full Address — the complete service address where the concrete work would be performed, so we can evaluate the site and schedule a visit.
• Service Request — the type of concrete service you are interested in, so we can route your request to the right team.

In addition to the fields you complete, we may also record form attribution information, such as the web page you submitted the form from, the date and time of submission, and the referring source. This helps us understand how visitors find us and how to respond more efficiently.

If you choose to provide it, we also record your SMS consent state separately for marketing and non-marketing text messages. These consent selections are stored independently so we can honor your communication preferences accurately.

How We Use Your Information

We use the information you submit to:

• Respond to your estimate request and discuss your concrete project.
• Schedule site visits, appointments, and follow-up communications.
• Provide customer service and answer questions about your project.
• Send service-related communications, such as scheduling updates and appointment reminders.
• Operate and maintain this website and improve our estimate process.
• Meet legal, regulatory, and compliance obligations where applicable.

We do not send marketing text messages unless you have separately and expressly opted in to receive them by selecting the marketing consent checkbox on our form. Marketing consent and non-marketing consent are collected and stored as separate, independent choices.

SMS Consent Is Optional

Providing your phone number does not, by itself, constitute consent to receive text messages. SMS consent is optional and is not a condition of requesting an estimate or receiving our services. You may submit an estimate request without selecting either consent checkbox, and we will still contact you about your project through other means, such as by phone or email. You may withdraw your consent at any time by replying STOP to any message or by contacting us directly.

Mobile Information and Sharing

How We Protect Your Information

We take reasonable measures to protect the personal information you submit through this website against unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We limit access to your information to those who need it to respond to your request and provide our services.

Information Retention

We retain the information you submit for as long as is necessary to respond to your request, provide our services, and comply with our legal obligations. After that, we may delete or anonymize your information unless retention is required by law.

Your Choices

You may choose not to provide some or all of the information we request. However, without your Full Name, Phone Number, Email Address, Full Address, and Service Request, we may not be able to respond to your estimate request or schedule a site visit. You may also decline SMS consent without affecting your ability to request an estimate. To opt out of text messages at any time, reply STOP to any message, or reply HELP for assistance.

Children’s Privacy

This website and our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised last-updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Schererville Concrete Contractor by phone at 219-388-7107. You may also review our Terms & Conditions for details about our messaging practices.